Updating Your Account Settings

Where to Find Settings

Your account settings are accessible from any page in the platform. Click your name or profile icon in the top-right corner to open the dropdown menu, then select Account Settings. The settings page displays your current profile information and account details in a clean, organized layout.

This page is your central hub for managing personal details. Any changes you make here apply across the entire platform, including how your name appears in message threads and how the system contacts you for notifications and account recovery. You can return to this page at any time to review or adjust your information as your needs change.

Updating Profile Information

Your name and email address are the primary profile fields available for editing. To update either field, click into it, make your change, and click Save to confirm. Changes to your name take effect immediately across the platform, including in any active message threads with your account manager.

If you update your email address, RealityMold sends a verification email to the new address before the change takes effect. Your previous email remains active until you confirm the new one by clicking the verification link. This safeguard prevents accidental lockouts and ensures you always have access to your account. If you do not see the verification email, check your spam or junk folder before requesting a new one.

Your email address is used for all platform notifications, billing receipts, and account recovery. Keeping it current and accurate is important so you never miss a delivery notification or an important message from your account manager. If you also want to update your password while managing your account, see Changing Your Password. For a complete breakdown of the types of emails the platform sends to your address, see Understanding Email Notifications.