Account Management
Update your profile, change your password, cancel your subscription, and manage data requests
Updating Your Account Settings
Open Account Settings from the user menu at the bottom of the sidebar. Update your name, email, password, or delete your account from this single page.
Changing Your Password
How to change your RealityMold password from the Account Settings page, and how to reset it from the sign in page if you have forgotten it.
Cancelling a Subscription
Subscriptions are per client. Cancel from the client's settings page, walk through the retention flow, keep access until the cycle ends, and reactivate any time.
Data Export and Deletion Requests
How to request a copy of your personal data or delete your account on RealityMold under GDPR and similar regulations. Includes the in app delete button and the GDPR form path.
Reactivating a Client
After cancelling a subscription or moving a client to Storage Only, how to bring it back to a producing state. The reactivate flow, what comes back, and what to expect on the first cycle.